For more than two decades, Erika Strandell has been helping companies in the information and communications technology industry turn innovation into customer success. During her extensive experience at Cisco, Erika was a regular speaker best known for her engaging presentation style and her ability to make strategy relevant, accessible and actionable for audiences. In 2024 Erika launched Hexperien Consulting to specialize in helping B2B technology growth ventures to elevate their customer relationships and scale effectively. Her leadership roles across new product development, revenue generation and customer retention allow her to connect and relate with a broad cross section of technology professionals.

 

We’re all in the business of innovation. In this business, leadership isn't just about navigating from strategy to results—it's about empowering teams to steer from ambiguity towards success. Join me to explore leading-edge practices that can unlock breakthrough value for your organization and your career. In this keynote, we'll explore strategies to create more value by placing the customer firmly at the heart of our design process. We'll explore techniques to accelerate continuous learning through cross-functional teams, and we’ll explore how each of us can play a leadership role in creating the conditions for innovation success.