Defining & Measuring Solution Business Value (KPIs) - a special video presentation by Kupe Kupersmith

Session Overview

A critical factor for a good solution is that it solves a real problem (one that’s actually worth solving), and that it ultimately provides value back to the audience benefiting from that solution. It sounds simple to “problem solve”, but it’s not so simple to define a solution that adds real value back to the business.  It can be challenging to identify the desired business outcome correctly, along with a solution that will enable true realization of value.  One method to improve the delivery of success is to identify measurements and track results against them (e.g., identify KPIs). But what are the right key performance indicators for business processes that will drive success?

Driving a project or solution from the wrong measures only ensures you deliver things of lesser or no value to the business. In this presentation you will be introduced to an unique approach developed to validate you’re solving the right problem, conceptualizing the right solution, and identifying and defining the right Key Performance Indicators for success. Our KPI Impact Analysis Framework™ provides a foundation of information that can be utilized throughout all phases of a project lifecycle.  It helps you develop and validate your business case and it feeds the project objectives and requirements, providing a roadmap for setting stakeholder expectations and measuring milestones. Others talk about having to have KPIs; this framework shows you how to select the *right* ones and define them effectively for business value and success.

About Kupe

Kupe Kupersmith, President, B2T Training, possesses over 18 years of experience in software systems development. He has served as the lead Business Analyst and Project Manager on projects in the Energy, television and sports management and marketing industries. Additionally, he serves as a mentor for business analysis professionals. Kupe is a Certified Business Analysis Professional (CBAP®).

Kupe is the co-author of Business Analysis for Dummies and is a requested speaker. Being a trained improvisational comedian, Kupe is sure to make you laugh while you're learning. For a feel for Kupe's view on business analysis techniques, check out his blog on BA Times.

Please join us for this great discussion!

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